Support

Contact us via Email

Rochester: (585) 351-6600
Albany: (518) 412-3900

Buffalo: (716) 919-4300
Binghamton: (607) 775-9206

Headquarters

1777 E. Henrietta Road Suite #120
Rochester, NY 14623

Our Support Hours

Monday-Friday: 8:00 am to 8:00 pm
Saturday-Sunday: 8:00 am to 6:30 pm

After hours technical support available 7 days a week

Submit a Ticket

Get in Touch

For sales, technical support, billing or general inquiries feel free to contact us below.

First Name

Last Name

Email Address

Address

ZIP

Phone Number

Account #

Modem Serial # (Starts with ALCL or ADTN)

Router Manufacturer

Company Name (If applicable)

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