Help Center

Service Availability
Discover how we determine where we build our network and where it's currently available.
What you need to know for your in home installation of high-speed fiber Internet.
Preparing for Service
Find out everything you need to know before you get connected with Greenlight Networks.
Account & Billing
Understand how our billing works and manage your account through our customer portal.
Alternative TV Options
Learn what's available so you no longer have to worry about bundling services.
Construction & Restoration
See what it takes to get fiber Internet to your neighborhood and how we minimize disruption.
Find the answers you're looking for to troubleshoot problems with your service.
Greenlight Managed Devices
Additional information for troubleshooting and identifying potential home network difficulties.