Help Center

Service Availability
Discover how we determine where we build our network and where it's currently available.
What you need to know for your in home installation of high-speed fiber Internet.
Preparing for Service
Find out everything you need to know before you get connected with Greenlight Networks.
Account & Billing
Understand how our billing works and manage your account through our customer portal.
Phone & TV Options
Learn what's available so you no longer have to worry about bundling services.
Construction & Restoration
See what it takes to get fiber Internet to your neighborhood and how we minimize disruption.
Find the answers you're looking for to troubleshoot problems with your service.