Determining Where We Build
Greenlight Networks fiber network involves significant design, planning, and construction work to lay hundreds of miles of new fiber-optic cable. Where and when we build is based on a number of factors including customer demand, cost and complexity of building the district, and the number of easements and permits required.
Let us help you find answers to some frequently asked service availability questions.
We have several Greenlight Districts that currently have service and others where there is active construction. Check availability to find out the status of your address!
The best way is to get your neighbors to sign-up for our service. Check out our Spread the Word page for ways to bring Greenlight to your neighborhood faster. You can also send an email to our sales team at email@example.com to request additional tools like door hangers to pass along or if you’d like us to participate in neighborhood events.
Greenlight’s fiber network involves significant design, planning and construction work to lay hundreds of miles of new fiber-optic cable. Where we build and when is based on a number of factors including customer demand, cost and complexity of building the district, the number of easements and permits required, among other factors.
A Greenlight district is a grouping of houses, apartments and businesses selected by the Greenlight Networks team with shared or adjacent geographical and infrastructural boundaries, neighborhood association boundaries and utility pole pathways among other things. Greenlight districts represent our approach to organizing and managing the expansion and construction of network infrastructure essential for connecting homes to our fiber-optic internet.
This depends on whether your address is in an area that is already serviceable or under construction. If your address is in a serviceable district, once we have received your order we will send your information to our construction team. They will run a line of fiber directly to your house in preparation for your service. This can take 4-6 weeks. Once we hear from them that your home is “fiber ready” we will email you to schedule your installation.
If your address is in a district where construction is active, we are waiting for the infrastructure of your area to be built. How long that takes depends on how quickly depends on the type of construction it is (aerial vs. underground). Once you have placed your order, you will receive a follow up email confirming your order. When construction is completed in your neighborhood you will be notified via email to schedule your installation!