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Rochester Neighborhood Status Map

Is Greenlight available in your neighborhood? Want to know where your neighborhood is in the process? Search your address on our new interactive map!

*Last updated on 4/20 at 4:00PM

How Greenlight Districts are Identified and Built

  1. Residents in neighborhood sign-up for service
  2. Once there is a concentrated number of signs-ups in a district, your district moves into the “Under Evaluation” status and the Greenlight engineering team performs an initial study This study includes looking at the cost and complexity of building the district, how many easements are required, what permits need to be obtained from the municipality and for which utility poles Greenlight needs to apply.
  3. Once the study is complete, the engineering process begins in select districts, and needs for easements are identified.
  4. Greenlight team works with residents in neighborhood to obtain easements as well as obtain permits from necessary organizations.
  5. Greenlight district is added to our construction schedule
  6. Greenlight starts accepting pre-orders in a new district and notifies residents who have signed-up via email
  7. Permits are obtained from the necessary organizations.
  8. Construction of fiber-optic network begins.
  9. In-home installation appointments are scheduled.
  10. You now have Greenlight’s 100x faster internet!

The map shows the pre-order progress, construction status, and service availability of our Greenlight Districts. Here is what each status level represents:

The map shows the order progress, construction status and service availability of Greenlight Districts. Here’s what each status level represents:

Serviceable – Our network is built and service is available in your Greenlight District! Place your order to get installed and go faster with Greenlight!

Construction in Progress – Our construction team is building our fiber-optic network in your neighborhood. This includes aerial construction (attaching fiber to the utility poles in your neighborhood) and underground construction (installing conduit and fiber-optic cable along an underground path in the town right of way using a surface launched drilling rig.)  Learn more about how a fiber-optic network is built. Be sure to place your order to be installed while our construction team is in the neighborhood.

2022 Construction –We have announced our construction schedule for 2022 and your district is on the list! We are accepting pre-orders for your district. Our team is working to obtain easements and permits required for construction as well as preparing the utility poles in your neighborhood for our fiber. We do not have an exact date of when construction will begin, but we will email updates to you as progress continues in your district.

Accepting Pre-Orders – We are accepting pre-orders in your district. We are currently evaluating the network design and engineering specifications, construction costs, and conditions, as well as permits and easement requirements for your district.

Easements Required – In many cases where underground construction is required, we need to get permission in the form of an easement to cross a property to access utility poles. Without an easement, there may be some blocks in a Greenlight District that we cannot complete during our construction phase. This is the primary reason we need to create multiple phases and expansion Greenlight Districts. If you have any questions regarding easements for your neighborhood, please check out our easements page or email us at easements@greenlightnetworks.com.

Pre-Construction– Our engineering team is designing the network, acquiring access from the utility pole owners, preparing space on the utility poles for our fiber, and obtaining required easements from homeowners.

Under Evaluation-We are currently evaluating the network design and engineering specifications, construction costs and conditions, as well as permits and easement requirements for your district.

If you are interested in Greenlight Internet service for your business please email business@greenlightnetworks.com or check out our business options here.

Does your Greenlight District require easements? An easement is a document that gives Greenlight Networks permission to do underground work on a homeowner’s property. This is required when we are not able to cross the street to connect our fiber to the utility poles. If you are interested in providing an easement for your property, please fill out this form. If you have any questions regarding easements for your neighborhood, please email easements@greenlightnetworks.com.

Don’t see us in your neighborhood yet? We are just waiting to see more interest before we can start accepting orders! Contact community@greenlightnetworks.com to become a community advocate and help Greenlight bring service to your neighborhood. If your neighborhood is interested in having a Greenlight team member attend a neighborhood meeting or event, please fill out this form.

Greenlight was founded in 2011 when we provided Internet service to the Erie Harbor Apartments. We built our first fiber-optic network to a Greenlight district in the village of Pittsford in 2012. Since then, we’ve connected tens of thousands of customers to our ultra-fast Internet service, and we’ve given the Rochester community a world class Internet experience and the #11 ranking in the nation for places to live for Gigabit Internet service. We currently offer service to XX homes in XX Greenlight districts across 12 municipalities in the Greater Rochester area. Greenlight was awarded Rochester’s Best Internet Service Provider in 2017 & 2018 by the Rochester Business Journal’s Readers Ranking. Greenlight Networks was recognized by BroadbandNow as the #1 Fastest Internet and the #1 Fastest Fiber Provider in New York State. By building fiber directly to our customers’ homes, we offer Internet connections from 500 Megabits per second up to TWO Gigabits per second over our all fiber-optic network. We are proud to be Connecting our Communities by delivering the Best Internet Experience and providing our Customers the Freedom to Work, Play and Live without Limits.Awaiting Municipal Approval– The City of Rochester has implemented a new Telecommunications Code which imposes additional, and significant, non-cost-based fees and processes for providers like Greenlight to access the public right-of-way necessary to build our fiber optic network. Unfortunately, this has brought on litigation from another telecommunications carrier, and until the litigation is resolved, it is unlikely that we will be expanding our network in the city.

Looking to bring Greenlight Networks to your neighborhood?

We have created a variety of tools and resources for you to help educate your community on Greenlight Networks.

New York State has also rolled out a broadband assessment survey to help with better understanding the issues relating to broadband availability across the State. For more information and to participate in this survey please visit www.empirestatebroadband.com.

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Learn more about Greenlight’s construction process or check these videos.

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