Neighborhood Status Map
Is Greenlight available in your neighborhood? Want to know where your neighborhood is in the process? Search your address on our new interactive map!
*Last updated on 2/17 at 10:00AM
How Greenlight Districts are Identified and Built
- Residents in neighborhood sign-up for service
- Once there is a concentrated number of signs-ups in a district, your district moves into the “Under Evaluation” status and the Greenlight engineering team performs an initial study This study includes looking at the cost and complexity of building the district, how many easements are required, what permits need to be obtained from the municipality and for which utility poles Greenlight needs to apply.
- Once the study is complete, the engineering process begins in select districts, and needs for easements are identified.
- Greenlight team works with residents in neighborhood to obtain easements as well as obtain permits from necessary organizations.
- Greenlight district is added to our construction schedule
- Greenlight starts accepting pre-orders in a new district and notifies residents who have signed-up via email
- Permits are obtained from the necessary organizations.
- Construction of fiber-optic network begins.
- In-home installation appointments are scheduled.
- You now have Greenlight’s 100x faster internet!
Have questions about our construction process? View the videos below to learn more!
The map shows the order progress, construction status and service availability of our Greenlight Districts. Here is what each status level represents:
The map shows the order progress, construction status and service availability of Greenlight Districts. Here’s what each status level represents:
Serviceable – Our network is built and service is available in the Greenlight District!
Construction in Progress – Our construction team is active in the Greenlight District. You may still place an order for service, but installation may be delayed.
2020 Construction –We have announced our construction schedule through the first half of 2020 and your district is on the list! Our team is actively working to obtain needed permissions from private residents, known as easements, in order to start construction in 2020. To provide an easement, please email easements@greenlightnetworks.com. We do not have an exact date of when construction will begin, but we will email you again when construction begins in your district.
Accepting Pre-Orders – Areas that have shown enough interest, via our Check Availability page, for us to do initial design and engineering so we can establish an order goal for that Greenlight District. Once a Greenlight District gets to 100% of its Order Goal, we move it to the next phase.
Easements Required – In many cases where underground construction is required, we need to get permission in the form of an easement to cross a property to access utility poles. Without an easement, there may be some blocks in a Greenlight District that we cannot complete during our construction phase. This is the primary reason we need to create multiple phases and expansion Greenlight Districts. If you are interested in providing an easement for your property, please fill out this form. If you have any questions regarding easements for your neighborhood, please check out the easements page on our website here or email easements@greenlightnetworks.com.
Awaiting Municipal Approval– The City of Rochester has implemented a new Telecommunications Code which imposes additional, and significant, non-cost-based fees and processes for providers like Greenlight to access the public right-of-way necessary to build our fiber optic network. Unfortunately, this has brought on litigation from another telecommunications carrier, and until the litigation is resolved, it is unlikely that we will be expanding our network in the city.
Under Evaluation-We are currently evaluating the network design and engineering specifications, construction costs and conditions, as well as permits and easement requirements for your district.Needs More Interest – We need more interest your neighborhood before we can start accepting pre-orders in your district.
If you are interested in Greenlight Internet service for your business please email business@greenlightnetworks.com or check out our business options here.
Does your Greenlight District require easements? An easement is a document that gives Greenlight Networks permission to do underground work on a homeowner’s property. This is required when we are not able to cross the street to connect our fiber to the utility poles. If you are interested in providing an easement for your property, please fill out this form. If you have any questions regarding easements for your neighborhood, please email easements@greenlightnetworks.com.
Don’t see us in your neighborhood yet? We are just waiting to see more interest before we can start accepting orders! Contact community@greenlightnetworks.com to become a community advocate and help Greenlight bring service to your neighborhood. If your neighborhood is interested in having a Greenlight team member attend a neighborhood meeting or event, please fill out this form.
