Make sure you have the proper equipment to get the speeds you purchase
Choose the router that will work best with your service level
When to Upgrade Your Router
Below are some common signs that it is time to upgrade your router.
If you have upgraded your router’s firmware to the latest release and still experience issues.
If you are unable to get a wireless signal everywhere in your home and have considered a Wi-Fi extender.
If your router is over 5 years of age, then it may no longer be supported and may not be compatible with the latest application updates.
Where to Place Your Router
Do’s & Don’ts
Do place your router in a central location
Do place your router in an open place with airflow
Do try to place your router as high as possible
Do not place your router by a mirror. Mirrors can bounce a wireless signal so using a device with a mirror between you and the router will cause a degraded signal.
Do not place your router on or too close to a fish tank. If a signal passes into a fish tank, the inner walls of the tank paired with the reflective water act like mirrors, causing the signal to bounce off of them, trapping the signal inside and degrading the quality of your service.
Do not place your router on top or too close to your ONT (modem.) Place a foot apart to avoid interference.
Still have questions? Contact our Support Team here!
* The Big Gig maximum download speed 940Mbps. Download and upload time estimates based on maximum connection speeds. Actual speeds will vary. 100 times faster Internet comparison is based on average US download speeds of 18.7 Mbps according to Akamai's State of the Internet 1Q2017, where Greenlight offers up to 2,000 Mbps download. $5,437 increase in value is based on sample median house price of $175,000 per an article published June 30, 2015 in the Wall Street Journal.