We had service installed at Pennicott Circle in Penfield a few days ago and a person came to my door to let me know they were putting in the fiber and that I could schedule service later that day. The Greenlight Technician was kind and provided really great customer service, was so knowledgeable and helpful!

I had a group of your service techs at my home today. Wanted to let you know they did an outstanding job getting my service back up and running. They were here for about three hours in the deep snow working out a solution to my problem. All of them were professional, courteous, and knowledgeable. As always, I will continue to recommend Greenlight. Thanks again for a job well done!

We had to have Greenlight come out today because O’Connell Electric was here yesterday replacing the power poles and knocking out our service. I called Friday at around 7:30 pm and they were able to send someone out the next day. We were so impressed and grateful! The technicians were here right at 1:00 at our scheduled time. They were so friendly and chatted with us while they were working in our backyard. They weren’t bothered by our dogs and even threw the ball for them a couple of times. We really appreciate the outstanding customer service from your company from my phone call with the woman who scheduled our service appointment to the technicians fixing our issue so quickly. We are so glad we made the switch to Greenlight last month!

For those on the fence about Greenlight Networks, this morning I noticed a hanging wire behind my house, called RG&E, and determined it wasn't theirs, too thin. Had to be Spectrum or Frontier, I have neither service but I do have Greenlight. I called them and they had technicians out here in an hour to fix the wiring.

We love our Greenlight so much we have canceled Spectrum! Yay! Our installation guy was awesome, and the customer service has been excellent. Thank you Greenlight!

I've had Verizon FiOS, Comcast, spectrum and At&t in the past and Greenlight is by far the best I've had so far! The technician that came to install the modem was knowledgeable and left no mess, he even had this little mini vac to clean up any debris from putting the cable through the wall. The setup is super simple, you have their small modem with 2 cables connected, that's it. The WiFi router is supplied on your own which I think is cool, no monthly router rent! After everything was set up the speed test showed I was getting the advertised speed I was paying for! That's a nice change from being disappointed to find out my 100mb down was only 50mb during high traffic hours coming from past providers. The speed I'm getting from Greenlight is much faster(500mb min) and cheaper than anything that I've been offered in cities I've lived in the past.