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Customer Information

Summary

Need a Streaming Solution? We've Got You Covered!

Enjoy TV with DIRECTV

Get the entertainment you choose delivered to your smart TV or streaming devices with DIRECTV Stream. For a more traditional experience, get the exclusive Gemini device that brings apps & TV to one place, all controlled by a voice remote.

Learn More About DIRECTV
Find the Right Service for You!

Discover the best options for you in three simple steps with MyBundle.TV, a tool that makes the switch easier than ever. Everything that cable and satellite TV companies provide is now available via streaming platforms

Get Started
  • Your GIGantic internet speed will soon be with you!

What to Expect Next

  • Fiber to the Home

Once we have our network built in a neighborhood, we will start running fiber to the homes of people that have placed and confirmed their order with us! This work is done from the outside of your home and you don’t need to be home for this step. This can take anywhere from 2-4 weeks depending on the time of year.

  • Installation Scheduled

After the fiber has been connected to the outside of your home we will contact you via email or phone to schedule your installation. Our technicians extend the fiber line into your home and connect your fiber optic ONT (modem). Installations generally take 30-60 minutes. 

*Installation must be scheduled within 30 days after the fiber is run to your home or you will be charged a $100 installation fee.

Need a Streaming Solution? We've Got You Covered!

Enjoy TV with DIRECTV

Get the entertainment you choose delivered to your smart TV or streaming devices with DIRECTV Stream. For a more traditional experience, get the exclusive Gemini device that brings apps & TV to one place, all controlled by a voice remote.

Learn More About DIRECTV
Find the Right Service for You!

Discover the best options for you in three simple steps with MyBundle.TV, a tool that makes the switch easier than ever. Everything that cable and satellite TV companies provide is now available via streaming platforms

Get Started
  • Your GIGantic internet speed will soon be with you!

What to Expect Next

  • Fiber to the Home

Once we have our network built in a neighborhood, we will start running fiber to the homes of people that have placed and confirmed their order with us! This work is done from the outside of your home and you don’t need to be home for this step. This can take anywhere from 2-4 weeks depending on the time of year.

  • Installation Scheduled

After the fiber has been connected to the outside of your home we will contact you via email or phone to schedule your installation. Our technicians extend the fiber line into your home and connect your fiber optic ONT (modem). Installations generally take 30-60 minutes. 

*Installation must be scheduled within 30 days after the fiber is run to your home or you will be charged a $100 installation fee.

1777 E. Henrietta Road, Suite #120, Rochester, NY 14623

  • Greenlight Networks is Consumer Reports

Highest Rated Internet Provider​

The results are in: Greenlight Networks is the Best Internet Provider in the US according to Consumer Reports subscribers.

 

See how Greenlight ranks in: Value, Speed, Reliability, Technical Support, and Customer Service

Full Rankings List

*Consumer Reports does not endorse products or services. 

Why Greenlight?

Fast Fiber Internet

Bandwidth Galore

Free From Fees

No Taxes or Hidden Charges

On Your Terms

No Contract Required

Serious About Service

Exceptional Customer Feedback

Keep Everyone Connected

Allow everyone to use the internet on their own time without interruptions. That means endless streaming, online learning, exercise, gaming, and video chatting all at once.

Connect Your Home

You’ve got a smart doorbell, TVs, tablets, cameras, monitors, a thermostat, voice-activated technology, and then some. And when you’ve got fiber internet, you’ve got plenty of speeds.

Make WFH Work

When you have synchronous speeds, you don’t have to worry about being the person who’s always “cutting out” of meetings and apologizing for poor internet quality.

Cut the Cord

Streaming your favorite shows is better TV. Everything, including live TV, is available to watch online. With synchronous GIG speeds, you can stream without suffering from buffering.

Stay in Touch

When you are unable to see someone in person, you should be able to see them online in a real-life-like manner. This means no buffering or lagging!

Next Level Gaming

When it comes to gaming, using fiber internet gives you an advantage over your opponents. It’s here for your downloads and uploads and delivers gaming content fast without data caps.

  • Want Fast? Act Fast!

GIGantic® Internet Speed

Stay up-to-date with construction notifications and receive priority for installation when you check availability. Get on the list to go faster with Greenlight!